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    • Home
    • For Employers
    • Job Seekers
    • Administrative
      • Alarm Dispatcher
      • Front Desk Receptionist
      • Childcare Worker
      • Title Clerk
    • Industrial
      • Low Voltage
      • Banquet Server
    • Contact Us
      • Submit Resume
      • Our Staff
    • Calendar Photos
  • Home
  • For Employers
  • Job Seekers
  • Administrative
    • Alarm Dispatcher
    • Front Desk Receptionist
    • Childcare Worker
    • Title Clerk
  • Industrial
    • Low Voltage
    • Banquet Server
  • Contact Us
    • Submit Resume
    • Our Staff
  • Calendar Photos

Resource Specialist

A Non-Profit Organization in Little Rock, Arkansas, is looking for an experienced and professional Customer Service Representative to serve as a Resource Specialist to assist Medicaid recipients with navigating the Healthcare Marketplace and selecting plans that are most appropriate to their healthcare needs.


This is a temporary position that is anticipated to become permanent.

It is also fully remote for those living in the Central Arkansas area.


Shift will be between the hours of 10am-8pm; Monday through Friday

Pay: $15 an hour


 PRE-EMPLOYMENT SCREENING

  • Drug and nicotine test
  • DHS Child and Adult Maltreatment Central Registry Report
  • Criminal background check
  • Proof of COVID vaccination or statement of religious or medical exemption


DUTIES

  • Maintain expertise in eligibility, enrollment and program specifications for qualified health plans (QHPs) and insurance affordability programs, and \conduct public education activities to raise awareness about the Marketplace.
  • Coordinate communication between various components of the AR Medicaid program.
  • Maintain comprehensive knowledge of specialty area, pertinent organizations and health care environment. Knowledge should include information regarding: contract, contract deliverables, policies and procedures, resources available, current research and reports, trends, etc.
  • Responsible for the resolution of customer/client requests including research, referral, policy review, revision and development, documentation and follow up in accordance with established policy/procedures.
  • Communicate effectively with customers and/or recipients. Develop and maintain working relationships as necessary to meet contract deliverables of specialty area project.



EDUCATION

High School Diploma or Equivalent


EXPERIENCE

  • Two years' experience within the healthcare arena and customer relations
  • Thorough understanding of Behavioral and Mental Health (preferred)


INTERNET REQUIREMENTS

  • Reliable, high-speed wireless internet service (WiFi)
  • An upload speed of at least 2Mbps is required to support software functionality


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Skills Unlimited Staffing

11614 Huron Lane, Suite C, Little Rock, Arkansas 72211, United States

(501) 225-3033

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